News / Updates

Coronavirus (COVID-19) update:

Here at the Belmore Road Family Practice we are well prepared to deal with the COVID-19 outbreak. We have precautions in place to care and protect our patients and staff. The following processes are now being followed:

IF you have been overseas in the last 14 days or have been in close contact with anyone who has and you are not sick – we ask that you delay coming to the surgery for 14 days.

IF you have any flu-like symptoms or suspect you may have the coronavirus disease (COVID-19), the following is the process we have put in place at the surgery:

  1. Please call the surgery and give the reception staff your symptoms and travel history if applicable
  2. They will then endeavour to give you an appointment time
  3. At the time of your appointment please make your way to the gazebo at the rear of the surgery
  4. When you arrive take a seat under the external section of the tent (in adverse weather you may drive and park at the back of the surgery and wait in your car until the Doctor or Nurse can see you)
  5. Please then telephone the surgery to make us aware of your arrival
  6. PLEASE DO NOT COME INTO THE SURGERY UNDER ANY CIRCUMSTANCE
  7. A Doctor or Nurse will come down to meet you as soon as one is available
  8. While waiting for your appointment please self-isolate – i.e. don’t go to the shops, work or school

What are the symptoms of COVID-19?

The most common symptoms reported include:

  • Fever
  • Breathing difficulties such as breathlessness
  • Cough
  • Sore throat
  • Fatigue or tiredness

Most people who contact COVID-19 will suffer only mild symptoms.

Elderly people and people with pre-existing medical conditions are more at risk of experiencing severe symptoms.

Who are most at risk?

You are most at risk if you:

  • Have been overseas in the past 14 days
  • Had close contact with a person who has COVID-19

You may also be at risk if you:

  • Are elderly or have pre-existing medical conditions
  • Are a healthcare or residential aged care worker

What to do if you may have come into contact with COVID-19?

If you have travelled overseas in the past 14 days or have come into close contact with a confirmed case of COVID-19, you should:

  • Stay at home (see guidance on how to self-isolate)
  • Do not use public transport or taxis
  • Do not go to work, school, childcare or university
  • Do not go to other public places like shopping centres

What to do if you have come into contact with COVID-19 and begin to feel unwell?

  • If you have serious symptoms such as difficulty breathing call 000 and ask for an ambulance and tell the operator your recent travel history
  • If you develop a fever or respiratory illness during you period of isolation call the surgery and our reception staff will endeavour to get you an appointment with one of our doctors (see the precautionary processes we have in place in the surgery)
  • If you have any other questions or require After Hours help please phone the Health Department on 1800 022 222

How can you protect yourself?

  • Wash your hands frequently and thoroughly with soap and running water
  • Use an alcohol-based hand sanitiser
  • Avoid touching your eyes, nose and mouth
  • Cover your mouth and nose with a tissue or your elbow when you cough or sneeze
  • Minimise physical contact with others where possible
  • Self-isolate if you feel unwell
  • Seek medical attention if you have a fever, cough or difficulty breathing