Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times. We ensure that this information is only available to authorised members of staff who, as a requirement of their employment, have signed a confidentiality agreement.
It is also a policy at this surgery that all patients over the age of 16 are required to contact the surgery for their own results. An authority form can be signed at the surgery to allow other family members to ring for results or to pick up any requested information.
We abide by the ten National Privacy principles available at http://www.privacy.gov.au/health/index.html
Please note: we do not share any patient information via email.